University health services walk- in clinic case study pdf
From: George C.
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Please join StudyMode to read the full document. University Health Services : Walk -in Clinic 1. Several existing problems precipitated the creation of the triage system implemented by Kathryn Angell in an effort to deliver improved medical care. The main problem was a lack of coordination in service delivery. This lack of coordination caused excessive wait times on the order of anywhere from 23 to 40 minutes to see a nurse, 40 to 50 minutes to see a doctor, and as long as 55 minutes to get a prescription filled.
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Case: University Health Services: Walk-In Clinic Example | Graduateway
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University Health Services: Walk-In Clinic, Spanish Version Case Study Memo
With better technology and improved healthcare reforms, companies are consistently trying to improve patient accessibility to care as well as reduce cost. Currently, there are many walk-in clinics being developed around the nation. These walk in clinics provide immediate access to a healthcare provider that can diagnose.
Other topics that can be covered in the above case memo are IT, Operations management. The recommendations in the case memo are - aligned with strategy of the company, based on robust data, and provide a clear roadmap for execution. Maister, Shauna Doyle, Rocco Pigneri The walk-in clinic for general outpatient care at a major university experiences complaints about excessive waiting times. The system is changed to provide for initial screening of arriving patients in order to route them to appropriate health care providers.
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